Privacy Policy Effective Date: January 2025 At Neurotivity I am committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how I collect, use, and safeguard your data when you visit my website or use my ADHD coaching services. By accessing my website or services, you agree to the practices outlined in this policy. 1. Information I Collect I may collect the following types of information to provide and improve my services: - Personal Information: Name, email address, phone number, and other contact details you provide through forms, emails, or session bookings. - Session Information: Notes and insights shared during coaching sessions to tailor strategies to your needs. - Payment Information: Data necessary for billing and payment processing. - Website Usage Information: Data collected via cookies or similar technologies, such as IP addresses, browser type, and pages visited on my website. 2. How I Use Your Information Your personal information is used solely to: - Provide ADHD coaching services. - Respond to your inquiries and schedule sessions. - Track your progress and customize coaching plans. - Process payments and manage billing. - Improve my website, resources, and services based on user feedback. I will never sell or rent your personal data to third parties. 3. Data Storage and Protection - Storage: Your information is stored securely on password-protected devices and encrypted cloud storage platforms. - Access Control: Only I have access to your data unless you provide explicit consent to share it with other professionals (e.g., therapists). - Retention: I retain your data only as long as necessary for the purposes stated in this policy or to comply with legal obligations. 4. Sharing Your Information I respect your privacy and only share your information in limited circumstances: - With your consent: For example, to collaborate with healthcare professionals at your request. - For payment processing: Third-party payment processors (e.g., PayPal, Stripe) may collect and process payment information according to their privacy policies. - When required by law: To comply with legal obligations or respond to lawful requests. 5. Cookies and Website Tracking My website may use cookies to improve your browsing experience. These small text files are stored on your device to: - Analyze website traffic and performance. - Enhance user experience by remembering preferences. You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled. 6. Your Rights You have the following rights regarding your data: - Access and Correction: Request access to or correction of your personal information. - Data Deletion: Request the deletion of your personal data, subject to legal or contractual obligations. - Withdraw Consent: Withdraw your consent for data processing at any time (this may impact the services I can provide). - Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights have been violated. To exercise these rights, please contact me using the information provided below. 7. Third-Party Links My website may contain links to third-party websites or services. I am not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information. 8. Updates to This Policy This Privacy Policy may be updated periodically to reflect changes in my practices or legal requirements. Any updates will be posted on this page with the updated effective date. 9. Contact Information If you have questions, concerns, or requests regarding this Privacy Policy, please contact me: Ivan Pope Neurotivity Email: info@neurotivity.com This Privacy Policy ensures your data is handled responsibly and transparently. Your trust is important, and I am committed to protecting your privacy at every step.